All-in-One Zal Ultra ISP CRM with Built-in RADIUS & APIs
Billing, subscriber management, and 50+ router vendor support — in one powerful platform.
30-day free trial • No credit card required
› Quick Start
# Fresh installation of Zal Ultra CRM. Run this command first. ⚡
# Update Zal Ultra to the latest version. ⚡
# Configure FreeRADIUS SQL module and permissions. ⚡
# Set your application base URL in environment file. ⚡
# Configure database password for FreeRADIUS. ⚡
# Run database migrations and clear application cache. ⚡
Works on Ubuntu 24.04+. Complete installation guide for Zal Ultra CRM with FreeRADIUS integration.
Software Screenshots
Explore the powerful and intuitive interface built to streamline every aspect of ISP business management
Try It Before You Buy It
Explore the full admin panel and subscriber portal — no setup, no registration, completely free
Admin Panel
Full ISP management dashboard
Subscriber Portal
Self-service client dashboard
Important — Please Read Before Using the Demo
- Do not enter any sensitive or personal data — this is a shared demo environment visible to all visitors
- This demo is for UI/UX exploration only — no live routers, NAS devices, or RADIUS servers are connected
- Features like CoA, PPPoE authentication, and real-time bandwidth will not function in the demo
- All demo data resets automatically every 24 hours
Test Zal Ultra on Your Own Network — Free for 30 Days
Install it on your server, connect your MikroTik routers, add real subscribers, and experience the full power of Zal Ultra before you commit. No credit card. No strings attached.
30-Day Free Trial
Full access for 30 days — need more time? Just ask and we'll extend it, no questions asked
Up to 500 Subscribers
Manage up to 500 real subscribers during the trial — more than enough for a thorough evaluation
All Features Unlocked
Full access to every module — RADIUS, billing, reseller management, reports, automation, and more
Works with Live Network
Connect your MikroTik, Cisco, or any RADIUS-compatible router — test with real PPPoE/Hotspot users
Install in 5 Minutes
Ubuntu 24.04 LTSsudo -i
sudo wget http://setup.onezeroart.com/zalultra/open/install.sh -O install.sh && bash install.shTrial includes everything except:
These features are available immediately upon purchasing a license
Multi-Tier User Structure
From a single Superadmin to thousands of retailers — every level gets its own panel, permissions, and full control over their scope
Superadmin
Full platform control, manages all ISPs
Multiple ISPs
Each ISP operates independently
UnlimitedMultiple Branches
Each branch = a fully independent ISP system
Unlimited All Modules IncludedMultiple Admins
Branch-level administration & oversight
Unlimited Manages SubscribersAdmin's Staff
Role-based staff with custom permissions
Unlimited Manages SubscribersMultiple Resellers
Own panel, balance, and subscriber management
Unlimited Manages SubscribersReseller's Staff
Unlimited SubscribersSub-Resellers
Unlimited SubscribersSub-Reseller's Staff
Unlimited SubscribersRetailers
Unlimited SubscribersRetailer's Staff
Unlimited SubscribersEvery Branch operates as a fully independent ISP system — complete with its own Billing, Subscribers, Packages, Roles, Tickets, Reports, Payment Gateways, SMS, and every other module. Unlimited users at every level.
Granular Roles & Permissions
8 user types, 20+ modules, 395 individual permissions — control exactly who can see, create, edit, or delete anything in the system
and growing with every update
Permission Modules
Each module has individual action-level permissions — view, create, edit, delete
Create a Role
Define a role name and select user type — Admin Staff, Reseller Staff, or any level in the hierarchy
Set Permissions
Toggle individual permissions per module — choose who can view, add, edit, delete, or export each feature
Assign to Users
Assign roles to staff or resellers — they instantly get only the access you defined, nothing more
How RADIUS Communication Works
Real-time authentication, accounting, and authorization between your routers and Zal Ultra
MikroTik / Cisco
NAS / Router
Zal Ultra
RADIUS + CRM Server
Zal Ultra
Automation Engine
MikroTik / Cisco
NAS / Router
Multi-Tier Pricing & Profit Flow
Every reseller level adds their own profit margin — when a subscriber pays, profits automatically flow back up the chain
How Package Price Flows Down
Each level adds their profit margin
How Profit Flows Back Up
Automatic distribution when subscriber pays
All calculations and profit distributions are fully automated by Zal Ultra — no manual bookkeeping required
Powerful REST API for Total Automation
Built on Laravel — integrate Zal Ultra with your apps, automate subscriber activation, collect payments, migrate data, and build custom workflows with 35+ API endpoints
Top API Endpoints
Sample: Activate a Subscriber
A single API call to activate a subscriber with payment and package assignment
// Request Headers
Authorization: Bearer your_api_token
Content-Type: application/json
// Request Body
{
"subscriber_id": 142,
"package_id": 5,
"payment_amount": 15.00,
"payment_method": 1,
"cut_subscriber_balance": 1
}{
"success": true,
"message": "Subscriber activated",
"invoice_id": 1087,
"expiry": "2026-05-02 23:59:59"
}Request Parameters
Your Data Is Always Safe With Us
Automated daily backups to AWS — encrypted, redundant, and ready to restore in under 1 hour if disaster strikes
AWS Backup Status
9 Backup(s) Found| File Name | Size | Date/Time |
|---|---|---|
| db_backup_20260402_040002.sql.gz | 4.16 MB | 2026-04-02 08:00:04 |
| db_backup_20260401_040001.sql.gz | 3.88 MB | 2026-04-01 08:00:04 |
| db_backup_20260331_040001.sql.gz | 3.70 MB | 2026-03-31 08:00:04 |
| db_backup_20260330_040001.sql.gz | 3.62 MB | 2026-03-30 08:00:04 |
| db_backup_20260329_040001.sql.gz | 3.60 MB | 2026-03-29 08:00:04 |
| db_backup_20260328_040002.sql.gz | 3.54 MB | 2026-03-28 08:00:04 |
| db_backup_20260327_040001.sql.gz | 3.44 MB | 2026-03-27 08:00:05 |
Encrypted & Secure
Every backup is compressed and stored on Amazon Web Services (AWS) with enterprise-grade encryption. Your data never leaves a secure environment.
Fully Automated, Every Day
No manual work needed. Our system takes a full database snapshot every 24 hours — silently, reliably, without any impact on your server performance.
Restore in Under 1 Hour
Server crashed? Hardware destroyed? No problem. We restore your entire system from the latest backup — your subscribers, invoices, and configurations — back online within 60 minutes.
Standby Backup Server
For critical operations, we maintain a standby server with your latest data. If your main server goes down, the backup server is ready to take over immediately — zero data loss.
Our Team Handles Everything
You don't touch a single command. Our expert team manages backups, monitors storage, and handles full restoration — so you never lose a single subscriber record.
Your Data, Your Control
If you ever decide to leave, we will permanently delete all your backups from our servers upon request. You can also opt out of automatic backups at any time — no questions asked. Your data belongs to you, and only you.
We Never Share, Sell, or Expose Your Data
Your subscriber records, billing data, and business information stay strictly between you and our platform
Beware of Cracked Software & Unauthorized Copies
Pirated or cracked ISP billing software may contain hidden backdoors that silently collect and sell your subscriber data, credentials, and financial records to the black market. You won't know until it's too late. Protect your business and your customers — always use the official licensed version of Zal Ultra with regular security updates and verified source code.
Complete Feature Set
Everything you need to manage your ISP business — 20 powerful modules with 100+ features built for scale
Subscriber Management
Registration & Profiles
Complete subscriber lifecycle management from registration to termination. Add manually or bulk import via CSV/Excel. Capture personal details, contact info, service address, and documents with unique validation.
Activation & Renewal
Preview activation fees, auto-generate invoices with itemized billing, support Cash/Balance/Online payments. Grace period activation, mass activation for bulk operations, and pro-rated mid-cycle pricing.
Package Migration
Upgrade or downgrade subscriber packages with automatic pro-rated charge calculation. Preview migration costs and credits, excess credit handling for downgrades, and seamless RADIUS attribute updates.
Import / Export
Bulk import and export subscriber data for migration and reporting. CSV/Excel import with field mapping, validation and error logging, customizable export fields, and import from other systems like Zal Pro.
MAC Address Binding
Bind subscriber accounts to specific device MAC addresses for enhanced security. Automatic MAC learning on first connection, manual assignment, multiple MAC support, reset functionality, and vendor lookup.
Online/Offline Monitoring
Real-time monitoring of subscriber connection status. Live online list from RADIUS, offline detection, stale session cleanup, expired online alerts, and remote connection disconnect capability.
Billing & Accounting
Invoice Management
Complete invoicing system with POS printing, PDF export, and email delivery. Auto-generate invoices on activation/renewal with custom templates, branding, reversal support, and status tracking (Paid, Due, Cancelled).
Payment Processing
Accept Cash, Bank Transfer, Online Payment, and Subscriber Balance. POS receipt printing, bulk payment processing, per-subscriber payment history, and complete payment audit trail with export capabilities.
Ledger System
Double-entry accounting ledger for all financial transactions. Automatic ledger entries, balance tracking for subscribers and resellers, profit distribution across reseller hierarchy, and ledger reports with filtering.
Cashflow Management
Track income and expenses for business financial management. Record and categorize transactions, track payment status (Pending, Completed), generate cashflow reports and analytics for financial planning.
Hierarchical Reseller Accounting
Multi-level profit distribution: Admin → Reseller → Sub-reseller → Retailer. Automatic profit calculation at each level, upstream cost enforcement, discount absorption from seller's profit, and staff balance deduction.
Package Management
Internet Package Configuration
Design packages with upload/download bandwidth limits, burst speed, FUP settings, data quotas (daily/weekly/monthly), pricing with reseller profit margins, and configurable validity periods.
RADIUS Policy Integration
Automatic RADIUS attribute configuration linked to each package. radcheck/radreply attribute assignment, user group management, bandwidth allocation profiles, and automated service provisioning.
Fixed Expiry Date Packages
Packages that expire on a specific day of the month for simplified billing cycles. Pro-rated billing for partial periods, automatic renewal on fixed date, and predictable revenue planning.
Reseller Package Assignment
Control which packages resellers can sell with pricing rules. Assign specific packages to resellers, set minimum pricing, configure reseller profit, and support bulk and individual assignment.
Extra Fees & Services
Additional charges beyond base package — installation, equipment, static IP, IPTV. Custom fee types (flat, percentage, equation), automatic inclusion in invoices, and tax/VAT management.
Network & RADIUS Integration
NAS Management
Manage RADIUS clients (routers, access points) from multiple vendors — MikroTik, Cisco, Juniper, vBNG, pfSense. Configure shared secrets, API integration, CoA support, and NAS grouping.
RADIUS Policy Management
Define authentication and authorization policies with radcheck/radreply attribute groups, user group membership, policy copying and templates, and consistent service delivery enforcement.
IP Pool Management
Create IP pools with address ranges, automatic IP assignment, static IP reservation per subscriber, and pool utilization tracking for efficient IP address management across your network.
Bandwidth Allocation
Define bandwidth profiles with upload/download limits, burst speed configuration, priority queuing options. Link profiles to packages for consistent bandwidth delivery and QoS management.
Change of Authorization (CoA)
Real-time service changes without disconnection. Send CoA packets to NAS devices, update bandwidth instantly, disconnect users remotely, with full CoA request logging and tracking.
MikroTik API Integration
Direct API communication with MikroTik routers for enhanced control. API connection testing, user and queue management via API, hotspot integration, and real-time operations.
OLT/ONU FTTH Management
Multi-Vendor OLT Support
Manage fiber OLT devices from BDCOM, Huawei (MA5608T, MA5680T), ZTE (C300, C320), V-SOL, Nokia, C-Data, and Ecom. SNMP v2c/v3 integration, Telnet/SSH configuration, and vendor-specific adapters.
ONU Discovery & Monitoring
Auto-discover ONUs on OLT ports with real-time signal metrics — RX/TX Power (dBm), Temperature (°C), Voltage (V), Distance (meters). Online/Offline tracking and signal history trends.
Subscriber-ONU Mapping
Associate subscribers with their ONU devices for easy identification and troubleshooting. Manual or automatic mapping, ONU serial number tracking, port/interface assignment, and mapping history.
ONU Alerts & Notifications
Automated alerts for ONU issues — signal threshold alerts, offline ONU notifications, temperature warnings. Alert history and management for proactive issue detection and reduced downtime.
Payment Gateway Integration
Supported Gateways
Built-in support for 12+ payment providers — bKash, SSLCommerz, Nagad, JazzCash, EasyPaisa, Paystack, M-Pesa, Razorpay, NextPay, GPO, Multicaixa Express. Live and sandbox testing modes available.
Payment Gateway Features
Secure payment processing with automatic invoice payment on success. Webhook support for payment confirmation, transaction logging and tracking, refund support (gateway dependent), and 24/7 payment acceptance.
Subscriber Self-Service Payments
Subscribers pay through their portal — package renewal payments, balance top-up, invoice payment, and payment history. Reduced support calls with faster payment collection and customer convenience.
Reseller Balance Top-up
Allow resellers to add balance through payment gateways. Online balance recharge with multiple gateway options, automatic balance credit, transaction history, and 24/7 reseller operations.
SMS & Email Notifications
SMS Gateway Integration
Connect 30+ SMS gateways — Africa's Talking, Bongo SMS, Bulk SMS BD, Telenor, ISMS Plus, Reve SMS, Novocom, WhatsApp integrations (WA API Hub, Whapi). Custom HTTP/API gateway support.
SMS Templates
Pre-defined message templates for automated notifications — activation confirmation, expiry reminders (1 day, 3 days, 1 week), payment confirmation, password reset, OTP verification. Dynamic variables for name, package, balance.
Bulk SMS
Send SMS to multiple subscribers at once. Select subscribers by filters, use templates or custom messages, schedule sending, and track delivery. Mass communication for marketing campaigns and service announcements.
Email Notifications
HTML email templates for professional communication. Invoice email delivery, expiry notifications, custom email sending, and email delivery tracking. SMTP with SSL/TLS encryption for reliable delivery.
Delivery Logs
Track all sent SMS and email notifications. Log every message with delivery status tracking, failed message handling, search and filter logs. Complete communication audit trail for compliance support.
User & Role Management
User Types & Hierarchy
Multi-level user system — Admin, Admin Staff, Reseller, Sub-reseller, Retailer, and Staff at each level. Clear hierarchy with delegated management, scalable business model, and dedicated panel views per type.
Role-Based Access Control (RBAC)
Create custom roles with 100+ granular permissions — module-level and action-level. Assign roles to users, parent role inheritance, subscriber management, accounting, network, reports, and settings permissions.
User Profile Management
Complete user account management with profile information, password change, photo upload, balance tracking, activity history, and two-factor authentication. Self-service account management with security features.
Staff Balance Management
Control staff financial operations with balance limit assignment, balance deduction tracking, and staff accounting reports. Financial control, staff accountability, and fraud prevention capabilities.
Multi-ISP & Branch Management
Multi-ISP Support
Manage multiple ISP businesses from a single installation. Create separate ISP entities with independent settings, ISP-specific branding, data isolation between ISPs, and centralized administration.
Branch Management
Manage multiple branches/locations per ISP. Create branches with branch-specific settings, branch admin assignment, branch-level reporting, geographic organization, and delegated branch management.
Area Management
Hierarchical geographic organization — Country → Province → City → Area → Sub-area. Area assignment to subscribers, area-based filtering, area groups for bulk operations, and cascading selection in forms.
Ticketing & Support System
Ticket Management
Customer support ticket system with creation from admin or subscriber portal. Ticket categories and priorities, status tracking (Pending, In Progress, Closed), ticket assignment to staff, file attachments, and history.
Ticket Categories
Organize tickets by type for better organization and faster resolution. Create custom categories, sync default categories, category-based routing, and reporting by category for efficient support workflows.
Ticket Replies & Notes
Communication within tickets — staff replies, internal notes visible only to team, reply history, and subscriber notifications. Complete communication history with team collaboration and customer updates.
Inventory Management
Inventory Items
Track equipment and materials with item catalog, stock quantity, purchase and selling price, item categories, and supplier information. Complete equipment tracking, stock management, and cost tracking.
Inventory Categories
Organize inventory items into categories — Routers, Cables, ONUs, etc. Assign items to categories with category-based reporting for better organization, easy searching, and structured inventory management.
Supplier Management
Track equipment suppliers with contact information, supplier-item relationships, and purchase history. Vendor management, purchase tracking, and maintaining strong supplier relationships.
Storage Locations
Track where inventory is stored. Define storage locations, assign items to locations, and manage location-based inventory. Physical tracking with multi-location support and easy retrieval.
Subscriber Equipment Assignment
Track equipment assigned to subscribers. Assign inventory items, track equipment at subscriber location, and maintain equipment history. Asset tracking, equipment accountability, and service history.
Reports & Analytics
Sales Reports
Revenue and sales analytics — daily/weekly/monthly sales, sales by package, salesperson, and area. Due sales tracking with Excel and PDF export for revenue tracking and performance analysis.
Payment Reports
Payment collection analytics — payment by method, date range, outstanding payments, and collection efficiency. Cash flow visibility, collection tracking, and financial planning insights.
Invoice Reports
Billing analytics — invoice status summary, due invoices, invoice aging, and invoice by subscriber/package. Billing oversight, receivables management, and collection prioritization.
Ledger Reports
Financial transaction reports — transaction history, balance reports, profit distribution, and reseller accounting. Complete financial transparency, audit support, and reconciliation.
Bandwidth Usage Reports
Data consumption analytics — usage by subscriber, by package, peak usage times, and data quota tracking. Capacity planning, fair usage monitoring, and network optimization.
BTRC Reports (Bangladesh)
Regulatory compliance reports — BTRC format export, subscriber data reports, and compliance documentation. Regulatory compliance, easy submission, and audit readiness.
Dashboard Analytics
Real-time business overview with widgets — subscriber counts by status, revenue graphs, expiring subscribers, recent activities, and sales predictions. At-a-glance overview for quick decision making.
Voucher & Prepaid Card System
Voucher Cards
Design and manage voucher card templates with custom card designs, batch voucher generation, PDF/Print output, and hotspot voucher support. Branded vouchers with professional appearance.
Voucher Generation
Generate unique voucher codes for packages with batch creation, validity period setting, and controlled access. Prepaid service model with easy distribution and unique code generation.
Prepaid Cards
Balance recharge cards for subscribers with card design templates, batch generation, denomination options, and usage tracking. Retail distribution and cash collection for balance top-up system.
Hotspot Voucher Integration
Vouchers for MikroTik Hotspot authentication with hotspot server configuration, profile assignment, MAC binding options, and time/data limits. Public WiFi monetization with easy access distribution.
Subscriber Portal
Self-Service Dashboard
Subscriber-facing portal with account overview, package information, balance and usage, invoice history, and payment history. Reduced support calls with 24/7 account access and customer empowerment.
Online Package Renewal
Self-service package renewal — view current package status, select renewal option, pay via balance or gateway, and instant activation. Convenient renewal with faster payment and reduced churn.
Online Payment
Pay invoices through subscriber portal with multiple payment gateways, invoice payment, balance top-up, and payment history. 24/7 payment with multiple options and instant credit.
Subscriber Tickets
Submit and track support tickets — create new tickets, view ticket status, reply to tickets, and attachment support. Easy support access with issue tracking and better communication.
Usage Statistics
View bandwidth and data usage — daily/weekly/monthly usage, usage graphs, quota tracking, and session history. Usage awareness, data management, and transparency for subscribers.
Profile Management
Update personal information — edit contact details, change password, update photo, and view documents. Self-service updates with accurate information and account security.
Prepaid Card Activation
Activate prepaid cards for balance or service — enter card code, automatic balance credit, or package activation. Easy activation with instant service and self-service convenience.
API & Mobile Integration
RESTful API
Complete API for third-party integration covering subscriber management, package operations, invoice/payment, user management, network operations, and reports. Laravel Sanctum token-based authentication.
Mobile App Support
Backend support for mobile applications with mobile-optimized API endpoints, push notification support, auto-login capability, and subscriber app integration for modern mobile experience.
Webhook Support
Real-time event notifications — payment gateway callbacks from bKash, SSLCommerz, Paystack, etc. Custom webhook endpoints with real-time updates and automated processing.
Postman Collection
Ready-to-use API documentation with complete API collection, example requests, environment variables, and regular updates. Easy API testing, quick integration, and developer-friendly docs.
Security & Authentication
Multi-Guard Authentication
Separate authentication for users and subscribers with Web (Admin/Staff/Reseller), Subscriber, and API (Sanctum) guards. Secure separation with appropriate access and session management.
Two-Factor Authentication
Additional login security with OTP via SMS and email verification. Enhanced security for account protection and compliance support with remember device options.
License Validation
Software license protection with hardware-bound licensing, online validation, feature-based licensing, and subscriber limits. Software protection with feature control and support entitlement.
Permission-Based Access
Granular access control with 100+ permissions, role-based assignment, module-level control, and action-level control. Least privilege principle with security compliance and audit support.
Activity Logging
Track all user actions — login/logout, CRUD operations, settings changes, and financial transactions. Complete audit trail for security monitoring and compliance support.
Login Logs
Track authentication attempts — successful/failed logins, IP address tracking, device information, and geographic location. Security monitoring with suspicious activity detection and access tracking.
Automation & Scheduling
Auto-Renewal
Automatic package renewal with scheduled renewal check, balance verification, automatic invoice generation, RADIUS attribute update, and SMS/Email notification. Enable/disable per package.
Expiry Notifications
Automated expiry reminders — 1 day, 3 days, 1 week, 2 weeks, and 4 weeks before expiry. Proactive communication for reduced expiry and better subscriber retention.
Stale Session Cleanup
Remove orphaned RADIUS sessions with automatic detection, cleanup, and session log maintenance. Accurate online counts, clean session data, and better monitoring.
Data Quota Reset
Reset daily/weekly data quotas with scheduled quota reset, daily reset at midnight, and weekly reset on configured day. Fair usage enforcement with automatic management.
Graph Data Collection
Collect bandwidth data for graphs with periodic data collection, interface statistics, subscriber usage, and historical storage. Usage visualization, trend analysis, and capacity planning.
CoA Request Processing
Process Change of Authorization requests with queue-based processing, batch CoA sending, retry on failure, and status tracking. Reliable service changes with scalable processing.
Document Management
Subscriber Documents
Store and manage subscriber documents — ID cards, contracts, photos, and custom documents. File upload, document verification, secure storage, and document viewing for KYC compliance.
Document Verification
Verify subscriber documents with upload workflow, verification status tracking, rejection reasons, and audit trail. Compliance support with quality control and complete audit trail.
Report Downloads
Download generated reports with Excel/PDF exports, scheduled reports, download history, and secure access. Offline access, data portability, and archival support.
Live Monitoring & Graphs
Subscriber Live Graph
Real-time bandwidth monitoring per subscriber with live upload/download graphs, historical data, configurable intervals, and multiple subscriber view. Real-time monitoring and troubleshooting support.
NAS Interface Graph
Monitor NAS interface bandwidth with interface selection, real-time traffic, historical trends, and multiple interface support. Network monitoring, capacity planning, and bottleneck detection.
Sales Analytics Graphs
Visual sales and revenue analytics with daily/weekly/monthly sales graphs, revenue trends, package distribution, and salesperson performance. Visual insights and trend identification.
Bandwidth Usage Graphs
Subscriber data usage visualization with 30-day usage history, daily breakdown, upload/download split, and quota tracking. Usage patterns, fair usage monitoring, and customer transparency.
Dashboard Widgets
Real-time dashboard metrics with subscriber counts, revenue summary, expiring subscribers, recent activities, and sales predictions. At-a-glance overview with quick insights.
System Administration
General Settings
Core system configuration — company information, logo and branding, currency and timezone, and date/time formats. Customization, localization, and branding.
Software Settings
Application behavior configuration — module enable/disable, feature toggles, default values, and system behavior. Feature control, customization, and optimization.
Email Settings
Email delivery configuration — SMTP configuration, email templates, sender information, and email testing. Professional email delivery with reliability.
SMS Settings
SMS gateway configuration — gateway selection, API credentials, sender ID, and gateway testing. Multiple gateways with reliable SMS delivery.
Payment Gateway Settings
Configure payment gateways — gateway credentials, enable/disable gateways, test/production mode, and callback URLs. Payment acceptance with multiple options and security.
Security Settings
System security configuration — password policies, session settings, IP restrictions, and security features. Enhanced security with compliance and protection.
Server Information
View server and system status — PHP version, database status, disk space, memory usage, and system health. System monitoring, troubleshooting, and capacity planning.
Captive Portal Settings
Configure hotspot captive portal — portal branding, banner images, welcome messages, and authentication options. Branded experience with customer engagement and easy setup.
Notice Management
System-wide announcements — create notices, target specific users, scrolling notices, and notice expiry. Communication, announcements, and user awareness.
Vendor Notices
Receive updates from software vendor — automatic sync, update notifications, feature announcements, and support information. Stay informed with update awareness.
Changelog
View software version history — version history, new features, bug fixes, and improvements. Update awareness, feature discovery, and change tracking.
How We Compare
See how Zal Ultra stacks up against other ISP management solutions in the market
Multiple ISP
Manage multiple ISP businesses from a single installation
Multiple Branches
Create and control various branches under one ISP
Accounting System
Invoices, ledgers, payments & financial management
Captive Portal
Seamless Wi-Fi login with secure authentication
Reporting System
Sales, payments, bandwidth usage & analytics reports
Network Optimization
Router management, bandwidth control & NAS support
Area Module
Country, state, city, region & subarea hierarchy
Technology Stack
Code architecture, performance & system organization
Reseller Management
Multi-tier reseller, sub-reseller & retailer system
Multi-Vendor NAS
Support for MikroTik, Cisco, Juniper, vBNG & more
24/7 Human Support
Real human support via Skype, WhatsApp & tickets
Free Setup & Installation
Professional server setup at no additional cost
OLT/ONU FTTH Management
Multi-vendor fiber OLT with ONU monitoring & alerts
Payment Gateway
Online payment collection with multiple gateway support
SMS & Email Notifications
Automated alerts, bulk SMS, templates & delivery logs
Role-Based Access Control
Granular permissions with custom roles & user hierarchy
Ticketing & Support
Customer support tickets with categories & staff assignment
Inventory Management
Track equipment, suppliers, storage & subscriber assignment
Voucher & Prepaid Cards
Voucher generation, prepaid cards & hotspot integration
Subscriber Portal
Self-service dashboard, renewal, payment & usage stats
RESTful API & Mobile
API integration, mobile app support & webhook callbacks
Two-Factor Authentication
OTP via SMS/Email, activity logging & IP restrictions
Automation & Scheduling
Auto-renewal, expiry reminders, session cleanup & CoA
Live Monitoring & Graphs
Real-time bandwidth graphs, NAS monitoring & dashboard
MAC Address Binding
Device MAC binding with auto-learning & vendor lookup
See What You're Getting
Everything included in one package — 24/7 support, cloud backups, server management, and more
We Manage Your Entire System — You Focus on Growing Your Business
Running an ISP is hard enough — chasing subscribers, expanding coverage, handling complaints. The last thing you need is to waste hours wrestling with RADIUS servers, billing bugs, MikroTik configurations, or server crashes at 2 AM. That's our job, not yours.
When you choose Zal Ultra, you're not just buying software. You're handing over the entire technical burden — RADIUS setup, CoA configuration, payment gateway integration, SMS setup, cloud backups on AWS, and even an extra backup server ready to go if yours ever goes down. We reinstall, we restore, we configure, we monitor. You sell internet. We handle everything behind it.
There are 100+ ISP billing systems in the market. Most charge you thousands and then leave you alone with a PDF manual. We're different. We offer the most affordable pricing with enterprise-grade stability, regular software updates, and real human support — not a chatbot, not a ticket queue that takes 3 days. You talk directly to our expert team on WhatsApp and Microsoft Teams, one-to-one, whenever you need help.
Don't compare the price — compare what you're getting. Look at the table below. Add up every service we include. Then see what you actually pay. That's the Zal Ultra difference — maximum value, zero hassle, and a team that treats your business like their own.
| Services Included | Starter 500 Users |
Basic 2K Users |
Standard 5K Users |
Professional 10K UsersBest Choice |
Business 20K Users |
Advanced 50K Users |
Enterprise 100K+ Users |
|---|---|---|---|---|---|---|---|
| Zal Ultra License Fee | $29 | $49 | $99 | $199 | $299 | $499 | $999 |
| MikroTik API Management | $10 | $15 | $25 | $40 | $60 | $100 | $180 |
| MikroTik Connectivity & Setup | $15 | $25 | $40 | $70 | $100 | $150 | $250 |
| CoA Setup & Testing | $8 | $12 | $20 | $35 | $50 | $80 | $130 |
| RADIUS Server Configuration | $12 | $20 | $35 | $55 | $80 | $130 | $220 |
| SMS Integration Setup | $8 | $12 | $20 | $35 | $50 | $80 | $130 |
| Payment Gateway Integration | $15 | $25 | $40 | $70 | $100 | $150 | $250 |
| Cloud Backup on AWS | $8 | $15 | $25 | $40 | $60 | $100 | $180 |
| Extra Backup Server | $8 | $15 | $25 | $45 | $70 | $110 | $200 |
| Server Reinstall & Restore | $15 | $25 | $40 | $70 | $100 | $150 | $250 |
| Security & Data Protection | $10 | $18 | $30 | $50 | $75 | $120 | $200 |
| 24/7 Technical Support | $15 | $25 | $45 | $80 | $120 | $200 | $350 |
| Total Value | $153 | $256 | $444 | $789 | $1,164 | $1,869 | $3,339 |
| MASSIVE SAVINGS | $153 Save 81% | $256 Save 81% | $444 Save 78% | $789 Save 75% | $1,164 Save 74% | $1,869 Save 73% | $3,339 Save 70% |
| You Pay Only |
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49
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$
99
/month
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$
199
/month
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$
299
/month
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$
499
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Contact Us
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Affordable Pricing
Simple pricing for your business, choose between on-site or cloud options
On Yearly Payment Get 15% Discount
Basic
- 2000 Subscribers
- 20 NAS/Routers
- Standard Support
Standard
- 5000 Subscribers
- 50 NAS/Routers
- Standard Support
Professional
- 10000 Subscribers
- 100 NAS/Routers
- Standard Support
Business
- 20000 Subscribers
- 100 NAS/Routers
- Dedicated Support
Advanced
- 50000 Subscribers
- Unlimited NAS/Routers
- Dedicated Support
Enterprise
- 100K+ Subscribers
- Unlimited NAS/Routers
- Extra Ordinary Support
Save More with Multi-Year Plans
Commit longer, pay less — up to 30% off on multi-year subscriptions
| PACK | RATE | STARTER 500 Users |
BASIC 2K Users |
STANDARD 5K Users |
PROFESSIONAL 10K Users |
BUSINESS 20K Users |
ADVANCED 50K Users |
|---|---|---|---|---|---|---|---|
| 1-Year | No discount | $180 | $348 | $588 | $1,188 | $2,388 | $5,988 |
| 3-Year | 20% off total | $432 | $835 | $1,411 | $2,851 | $5,731 | $14,371 |
| 5-Year | 30% off total | $630 | $1,218 | $2,058 | $4,158 | $8,358 | $20,958 |
We Don't Just Sell Software — We Stand Behind It
Real humans, real conversations, real solutions — one-to-one support from our expert team, not a chatbot or a ticket queue
Instant messaging, voice & video
Microsoft Teams
Screen sharing & collaboration
[email protected]
Discord
Community & quick help
What Our Support Covers
We don't just fix bugs — we manage your entire system so you can focus on your business
Software UI/UX Support
Help with navigation, features, and panel usage
Router Connectivity
MikroTik & RADIUS connection setup and troubleshooting
CoA Setup & Testing
Change of Authorization configuration and port 3799 testing
Backup & Restore
Daily AWS backups, emergency restore within 1 hour
Server Reinstall
Full system reinstallation with data migration if needed
Database Optimization
Query tuning, indexing, and cleanup for peak performance
RADIUS Auth & Accounting
Authentication flow, accounting interval, and session optimization
SMS Gateway Integration
Setup and configure your SMS provider for notifications
Payment Gateway Setup
Configure PayPal, Stripe, BKash, Razorpay, and 5+ more
Email Integration
SMTP configuration for invoices, notifications, and alerts
Backup Server Connectivity
Setup standby server to take over if primary goes down
Server Health Monitoring
Regular CPU, RAM, disk checkups — fix issues before they escalate
Automated Updates via Ansible
All updates deployed automatically — your system stays current without downtime
Feature Requests & Bug Fixes
Submit requests — we prioritize, develop, and ship in regular updates
UI/UX Improvements
We refine the interface based on real client feedback and use cases
We Don't Wait For You To Report Problems
Our team performs regular server health checkups — monitoring CPU usage, RAM consumption, disk space, and database performance. If something looks off, we fix it proactively before it affects your subscribers. We also apply security patches, optimize RADIUS queries, and tune your system for maximum uptime.
Frequently Asked Questions
Everything you need to know before getting started — still have questions? Chat with us on WhatsApp
Minimum requirements:
- Ubuntu 24.04 LTS (64-bit, fresh install)
- 4 GB RAM (8 GB recommended for production)
- 2+ CPU Cores (4+ recommended)
- 50 GB SSD (100 GB+ recommended)
- Static IP address or domain name
- Root / sudo access
Contact our team for a personalized recommendation based on your subscriber count.
Yes! We offer a 30-day free trial with up to 500 subscribers and full access to all features (except payment gateway, SMS gateway, and OLT integration). You can install it on your own server and test with your live MikroTik or Cisco routers. Need more time? Just ask — we'll extend it, no questions asked.
Installation takes about 5 minutes. SSH into your Ubuntu 24.04 server and run our one-line installer script. Full step-by-step guide is available in our installation documentation. Our support team is also available to assist if needed.
Zal Ultra works with 50+ router vendors that support RADIUS authentication — including MikroTik, Cisco, Juniper, Huawei, TP-Link, Ubiquiti, and many more. MikroTik routers also get direct API integration for enhanced control. PPPoE, Hotspot, and Static IP connections are all supported.
Yes. When a subscriber's package expires, Zal Ultra automatically sends a CoA (Change of Authorization) request to your router to disconnect them immediately. If they're currently online, they get terminated in real time. No manual intervention needed — it's fully automated.
Yes, you can install Ubuntu 24.04 Server on any hardware and run Zal Ultra. However, for production use with real subscribers, we strongly recommend a cloud server or dedicated server from a reputable provider for reliability, uptime, and remote access.
Yes, a stable internet connection on the server is mandatory for license verification, software updates, cloud backups, online payment processing, and SMS gateway communication.
No. All your subscriber data, billing records, and business information stays on your own server. We never access, share, or sell your data to anyone. The only data we store is encrypted daily backups on AWS — and you can opt out or request permanent deletion at any time.
Yes, upgrade anytime. You only pay the difference between your current plan and the new one — no need to pay the full amount again. Your data, settings, and subscribers carry over seamlessly.
Zal Ultra is a monthly subscription that includes the software license, support, updates, cloud backups, and server management. We also offer multi-year plans with up to 30% discount. As long as your subscription is active, you receive full support, regular updates, and all new features.
We offer a 30-day free trial so you can fully evaluate before purchasing. After purchase, refunds are considered on a case-by-case basis within the first 7 days. If you paid but never received installation, you get a 100% refund. Please note: attempting to pirate or redistribute our software will result in a permanent ban.
Zal Ultra supports a multi-tier reseller hierarchy: Admin → Reseller → Sub-Reseller → Retailer. Each level gets their own panel, can manage subscribers, add profit margins, and have dedicated staff. Profits are automatically calculated and distributed up the chain when a subscriber pays.
Yes. A single Zal Ultra installation can manage multiple ISPs, each with unlimited branches. Every branch operates as a fully independent system with its own subscribers, billing, packages, roles, reports, and all other modules.
Zal Ultra supports 9+ payment gateways out of the box: PayPal, Stripe, BKash, SSL Commerz, Foster, Razorpay, JazzCash, PayFast, and Paystack. Each gateway supports live and sandbox testing modes. Subscribers can pay through the self-service portal 24/7.
Yes! Zal Ultra has a comprehensive REST API built on Laravel with 35+ endpoints. You can automate subscriber activation, collect payments, manage packages, pull reports, and build custom mobile apps or third-party integrations. Full API documentation is available.
Yes. Upload your company logo, favicon, set your business name, and customize the subscriber portal appearance. Your subscribers will see your branding — not ours. The admin panel retains minimal Zal Ultra branding for support reference only.
Your data is safe. We take automated daily backups to AWS. If your server crashes or hardware is destroyed, our team can restore your entire system — subscribers, invoices, configurations, everything — to a new server within 1 hour. We also maintain a standby backup server for critical operations.
We offer real human support — no chatbots, no 3-day ticket queues. Talk directly to our expert team on WhatsApp and Microsoft Teams, one-to-one. We typically respond within 5 minutes. Support is available 24/7 for critical issues and during business hours for general queries.
Yes. If the feature benefits all clients, we may add it for free in a future update. For custom development specific to your business, our minimum charge is $1,000 depending on complexity. Contact us with your requirements and we'll provide a quote.
For security reasons, we do not provide direct database or file system access. However, you can download database backups from within Zal Ultra and use our comprehensive REST API (35+ endpoints) to access and manipulate any data programmatically.
You can cancel anytime — no long-term contracts. Upon cancellation, your service will remain active until the end of your billing period. We can also permanently delete all your backups from our servers upon request. Your data always belongs to you.
Absolutely not. Cracked ISP software may contain hidden backdoors that silently collect your subscriber data, credentials, and financial records and sell them to the black market. You risk exposing thousands of customers' personal information. Always use the official licensed version with regular security updates and verified source code. Protect your business — and your customers.
Have more questions? Chat with us on WhatsApp or Get in Touch